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Blended - Face to Face & Online
NSW/VIC
104 weeks
(88 weeks tuition + 16 weeks scheduled break)
33 units of competency
(14 core units + 19 elective units)
$19,000*
$18,000*
*Non-Tuition fees not included
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Students must be 18 years old and above.
Successful completion of Australian Year 12 or Australian equivalent is mandatory.
English Requirement for International Students
Minimum of IELTS 5.5 or equivalent.
Prior to enrolment, it is a mandatory requirement for students to attend a Pre-Enrolment Consultation session to ensure students are fully aware of the required course information and can make an informed decision.
| Core Unit Codes | |
|---|---|
| BSBFIN601 | Manage organisational finances |
| BSBOPS601 | Develop and implement business plans |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXFIN011 | Manage physical assets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM009 | Lead and manage people |
| SITXHRM010 | Recruit, select and induct staff |
| SITXHRM012 | Monitor staff performance |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXMPR014 | Develop and implement marketing strategies |
| SITXWHS008 | Establish and maintain a work health and safety system |
| Elective Unit Codes | |
| SITHACS009 | Clean premises and equipment |
| SITXHRM008 | Roster staff |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008* | Work effectively in hospitality service |
| SITXFSA006 | Participate in safe food handling practices |
| SITXINV008 | Control stock |
| BSBCMM411 | Make presentations |
| BSBTWK503 | Manage meetings |
| SITXWHS007 | Implement and monitor work health and safety practices |
| CPPCLO3100 | Maintain cleaning storage areas |
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS010 | Provide visitor information |
| SITXFSA007 | Transport and store food |
| SITXFSA008 | Develop and implement a food safety program |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXINV006 | Receive, store and maintain stock |
| SIRXOSM007 | Manage risk to organisational reputation in an online setting |
| SITXINV007 | Purchase goods |
| SITXCOM010 | Manage conflict |
| Description of licensing requirements | The above selected elective units may be substituted for any of the approved elective units from the training package, that meet with the packaging rules for this qualification as mentioned above.*This unit requires students to provide hospitality service to customers for a minimum of 36 complete service periods. (SITHIND008 – Work effectively in hospitality service) |
| Units in this qualification | Pre-requisite unit |
| SITXFSA007 – Transport and store food SITXFSA008 – Develop and implement a food safety program SITXINV006 – Receive, store and maintain stock | SITXFSA005 – Use hygienic practices for food safety |
| SITXFSA007 – Transport and store food SITXFSA008 – Develop and implement a food safety program | SITXFSA006 – Participate in safe food handling practices |
Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with an Advanced Diploma of Hospitality Management (SIT60322) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.
NPA does not guarantee that:
Area Manager
Motel Manager
Operations Manager
Note: Completion of an NPA qualification does not guarantee an employment outcome.
We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.